At Brother, we ensure the highest possible quality across our entire business. We have a dedicated department solely focused on quality, right through from design, production and sales to guarantee customer safety and satisfaction.
Every member of staff contributes towards our mission for the highest possible quality, meaning we have an effective and consistent approach across the whole organisation.
Our in-house quality management system meets the requirements of ISO9001:2015, demonstrating our ability to consistently provide products and services that meet customer and regulatory requirements.
We use a large range of quality techniques to ensure that reliable, repeatable processes result in consistently high quality products. We carry out extensive product, end-of-line and process audits in order to continually improve customer quality.